FAQ


What is your warranty?

- We offer 30-day warranty from delivery date

Are the boards used or new?

- TV boards are pulled from (90% new / 10% used) TVs with cracked screens.
- Appliance boards are pulled from (50% new / 50% used) appliances with physical defects (usually unrepairable dents).
- Every board has been inspected by our technicians and is guaranteed to be 100% functional.

Where do you ship?

- We ship to Canada and USA

How long before I receive my order?

- Orders placed before 3pm EST to physical addresses will leave our warehouse same day.
- Please allow extra 2-4 days delay for P.O. boxes and remote areas.
- The map shows approximate transit time (business days)

Are there any customs or brokerage fees/charges for shipments going to Canada or USA?

- No.

Do you charge Taxes?

- There are no taxes for shipments to USA.
- We charge taxes for Canadian shipments only. Taxes will be calculated at the checkout.

I ordered wrong board, can I return it without paying restocking fees?

- Yes, we will not charge you any restocking fees no mater what the reason is!

How do I return a board?

- Just send us a message with your order number and let us know if you want refund or replacement. [Contact Us]
Copyright © 2017 LAPENNACO.COM
5515 STANLEY AVE, NIAGARA FALLS, ONTARIO L2G 3X4 CANADA